A UPS driver was alert enough to realize a woman's desperate plea for help when he saw a scribbled message on the package that was being returned.
According to Liftable, an unnamed UPS driver drove up to a home in Robertsville, Missouri, to pick up a package on December 6, 2016.
The scheduled pick up turned out to be anything but ordinary when he spotted two words written on a package.
The woman returned the package at her doorstep while she was being held at gunpoint by her husband standing right behind the door.
Read more on our Twitter account @amomama_usa.
The UPS employee alerted the authorities immediately after he picked up the package from the woman.
The woman who answered the door to return the package was, in fact, trying to send the UPS driver a message that she was in great need for help and had scribbled the words ‘Call 911’ on the package.
The heroic driver had been serving in UPS for more than a decade when the incident occurred. He was not aware of the fact that the woman's husband was just behind the door, holding a gun to her to ensure that she was obeying him.
33-year-old James Tyler Jordan had been holding his wife and their three-year-old child hostage at their Missouri home for the last fifteen hours.
After picking up the package from the woman and noticing the scribbled words on the package, the driver called the police immediately and a SWAT team was directed to the home. The husband was arrested and taken into custody.
Jordan's wife recalled the horrifying details of being held hostage along with their child for almost fifteen hours. Their child was locked up in a bedroom without food or water during the ordeal.
The woman described how she was not allowed to use a phone or leave their home. When she tried to make an escape, Jordan dragged her by her hair back to the house.
In addition, the woman also accused her husband of physical and sexual assault with constant threat of death looming over her.
The UPS driver seemed to be the woman's only chance at human contact to help her end the ordeal.
Fortunately, the driver came to her rescue and did exactly what he needed to do to end the terrible situation.
UPS released a statement expressing pride over the driver's courage and observation.
‘We are grateful this UPS driver with more than a decade of service followed protocol when he saw a customer in distress and contacted authorities after he saw her message to contact 911,’ the company stated.
Jordan was charged with domestic assault, felonious restraint, sodomy, unlawful use of a weapon and endangering the welfare of a child.
The combination of the woman's presence of mind and the driver's alert response was the reason help arrived when they needed it the most.