911 dispatcher shared harsh reality of her daily feats, and her post touched thousands of hearts

Junie Sihlangu
Dec 17, 2018
06:09 A.M.

A woman who works as a 911 dispatcher went viral after posting a touching message of what it means to do her job. In her post, she revealed the daily realities that she lived and how they affected her daily life.


The dispatcher shared how dealing with death and people crying on the phone changed how she interacted with her own family.

Lynette McManus Jeter, 39, is a 911 Public Safety Dispatcher with the Henrico County Dispatcher. She lives in Richmond, Virginia and her post went viral on social media for its honesty.

Jeter’s intention with her message was to challenge the notion that she was “just a dispatcher.”She shared about the realities of her work and what she faces daily.

Source: Flickr.com

Source: Flickr.com

For more on this story go to our Twitter account @amomama_usa. Speaking about the shock of having her post go viral, she said:

"I’m very surprised. I definitely wasn’t expecting this at all. I’ve received so many messages from other dispatchers thanking me for telling their truth."


The Henrico dispatcher who has worked in her post for 15 years said most people thought her job was just clerical work.

Source: Pxhere.com

Source: Pxhere.com

Jeter explained about her post:

"I just explained what so many dispatchers want people to really know. We are pushing to also be labeled as first responders.”

She is a Franklin Military and Virginia State University graduate who was inspired to write the essay after she heard her co-workers discuss how the job impacted their daily lives.


The mother of three said:

"A younger co-worker, who hasn’t even been here that long, was talking about how she felt bad for losing her patience with her parents. So while I was listening, I thought it was interesting how even though we didn’t share the same amount of experience, we were all experiencing the same issues in our personal lives."

In her post, she spoke about being the person who listens to callers as they cry begging their mother’s not to die. She added:


"I am the person who tries to get you to give your father CPR knowing that he has passed but, in some way, may help you to know you did everything that you could.”

Jeter shared how she risked her life by leaving her family during hurricanes, snow, and generally bad weather "so that I may be here to answer your emergency.” She mentioned how her job affected her personal life and made her more “paranoid” about her own children.


The dispatcher also apologized to her family and friends for how her work filtered into her personal life. At the end of her post, she asked people to be more aware of what her job entailed and how much she cared.

To learn more about the realities that 911 dispatchers face, you can go here. Just to give you an idea of what they face, only a few people know that most calls received by dispatchers aren’t actually emergencies.

Of around 300-500 calls a day, most of them are from people who have misjudged the severity of their situation.

Please fill in your e-mail so we can share with you our top stories!
By subscribing, you agree to our Privacy Policy
Related posts

Mom of 2 Is Banned from Kids’ School Due to Her Looks & Can’t Get a Job Even to Clean Toilets

July 24, 2023

People Slammed Crying Older Woman for Mixing up Seats on Plane – Only One Lady Stepped up

July 30, 2023

Stewardess Breaks Rules and Helps Guy Visit Dying Mom ASAP, He Rewards Her Fully – Story of the Day

September 25, 2023

40 People Reveal How They Caught Their Partners Cheating

October 25, 2023

Сrying Girl in Shabby Clothes Bursts into Wedding and Goes into Labor Right at Groom's Feet – Story of the Day

October 12, 2023

Dad of 11 Dies While Helping Son Move Into a Dorm – His Fiancée Wears Engagement Dress to His Funeral

August 29, 2023

Iowa Teen Is Sentenced to Life in Prison for Killing His Teacher over a Poor Grade

July 07, 2023

72-Year-Old Grandma Falls during Food Delivery Run, Gets over $270,000 after People See the Footage

October 27, 2023

43 Real-Life Stories of the Worst Betrayals of Best Friends

October 30, 2023

Daughter Stolen at Birth Reunites with Dad 34 Years Later, Learns He’s in Huge Trouble – Story of the Day

September 29, 2023

‘I Couldn’t Do It Earlier!’ Woman Marries for the 1st Time at 67 and Wants to Be a Mom – Story of the Day

August 31, 2023

Mother of 2 Vanishes during Salon Visit — Heartbroken Husband Shares Worrying Pre-disappearance Details

August 14, 2023

Grandma of 8 Gets Fired after Taking in an Infant Whose Mom Was in Prison

July 21, 2023

I Found My Little Son Nursing a Strange Baby in His Room – Story of the Day

October 30, 2023