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October 11, 2021

McDonald's Worker Reveals Drive-Thru Camera Detail Unknown to Customers

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A McDonald’s worker took to social media to share some drive-thru secrets customers would never have guessed. The revelation has left most embarrassed about some of their actions that may have been caught on camera.

TikToker @secretfitzz has stirred an uproar on the platform after sharing a secret that has left many questioning McDonald’s regards for people’s privacy.

Taking to the platform, the woman, whose page is filled with untold facts about the fast-food spot, made her latest revelation that nothing went past McDonald’s notice, thanks to strategically installed cameras.

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In the clip, she revealed McDonald’s workers could hear everything customers utter in their vehicles when queuing at the drive-thrus. She further explained the employees didn’t need to listen hard before grabbing the muted conversations, as they had a camera mounted at the speaker.

The camera was designed to take photos of customers, even inside their vehicles, so employees could identify which customer specific voices picked up by the speakers belonged to.

The set-up made it easier for the staff to figure out who made each order seamlessly. After leaking that little-known fact, the employee went on to admit seeing the mugshots of random people often made her day.

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The enlightening clip has garnered over 723,000 views and thousands of reactions from apprehensive viewers. One TikToker commented:

“You’re joking right?”

Most TikTokers found it hard to believe @secretfitzz claims, citing some of their experiences at McDonald’s that made her revelation questionable.

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Some pointed out that workers could barely pick up their orders even after repeating them aloud several times, which made it impossible to believe they could hear conversations not directed at them. One wrote:

“How can you hear my convo when you can’t hear me screaming into the mic from 5cm away.”

One doubtful netizen wondered why employees bothered to double-check with customers after fulfilling their orders if they were already certain, thanks to the secret photos. 

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To that, the poster explained that confirming each order with the customers was a necessary protocol put in place to ensure the customer bears the burden if they mistakenly paid for the wrong order.

Some TikTokers became frantic upon the discovery as they pondered on some embarrassing conversations they’d made at some point while awaiting their orders.

Others wondered whether it was appropriate to listen in on customers’ conversations using such crude methods. Many resolved never to patronize the restaurant again if the McDonald’s worker’s claims were real. One person wrote: “If this is true, I’m never going again.”

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The controversial comments caused an uproar online, ultimately birthing some negativities surrounding the fast-food company. The post, uploaded last month, will most likely keep netizens talking for a long time. 

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