November 24, 2021
A young man went out of his way to help an old lady with mobility issues shop at a store. One day, he rushed to the service desk after seeing her create chaos and was shocked at what she told him.
Redditor AlrernateWash constantly ran into an older woman with mobility issues at the supermarket. At first glance, he knew she had trouble getting down things off the shelf and decided to help.
The Original Poster (OP) walked to her and asked her if she needed a shopping companion. The sweet old lady gestured yes, and he was delighted, assuming a little help wouldn’t hurt.
OP meets an older woman the same time every week at the supermarket | Photo: Shutterstock
It took him ten minutes to assemble the things on her list. The older woman was grateful and handed out a few dollars which the OP denied. He met the old lady around the same time the following week, and their weekly meetings became regular. He added:
“It became our usual routine that whenever I spotted her, usually every other week or two, I’d give her a hand.”
One day, he arrived pretty late due to a bit of extension at work. But when he reached, there was a commotion at the customer service desk.
OP spots someone making a fuss at the service counter | Photo: Unsplash
He saw his shopping companion and a young man were involved at a near distance. The OP wanted to ensure that she was okay. As he neared them, he heard the young man exclaim, saying:
“What do you mean no one with that name works here? He had a name tag on. My mom saw the name, right Ma?”
The older woman agreed, but the confused staff said nobody by that name worked there. Soon, the OP understood what all that fuss was about and interrupted them.
OP walks closer to find out what happened | Photo: Pixabay
“What do you mean? Did you fire him? He was here last week, right ma?” the young man asked again. The OP realized they were talking about him. He explained:
“I go in for shopping immediately after work, and my work uniform is a maroon shirt and khaki pants, with a name tag.”
The staff at the grocery store wore a similar outfit, hence leading to confusion. The old lady shouted gleefully as soon as she saw the OP and said she wanted him to meet her son.
The sweet old lady gleefully smiles on seeing the OP | Photo: Pexels
Her son greeted him and said he was grateful for taking the time to help his mother shop. The guy wanted to give the OP some money and put a good word about him with the manager.
The OP said that nobody was wrong, and it was a misunderstanding that ended pleasantly.
The OP later explained to them that he didn’t work there and denied the offer. The mother and son were moved by his honesty. He then narrated the incident on social media and was amazed at how some people shared similar experiences.
The older woman's son thanks the OP for helping his mom | Photo: Unsplash
Redditor pixiesunbelle wrote about their grandmother, who was just five years from turning 90. Since the person’s grandfather was no more, the grandma usually needed assistance while shopping. The person explained:
“She really walks fast for someone nearing 90! I never noticed because it’s not like we’ve shopped together before.”
The person eventually got used to helping their grandma shop and claimed they could no longer wait for their shopping day out every Wednesday. Meanwhile, Redditor ilovefireengines said they couldn’t thank the OP enough for posting this touching story.
Person shares their shopping experience with their grandma | Photo: Pexels
“Thank you for this. Not just for helping out someone who needs it, but that her son wanted to thank you as he isn’t local, and for posting it,” the person wrote in their comment and added:
“It’s been dark times round my way sometimes, and I lose faith in the goodness in people, and this has made me happy.”
User channel_12 emphasized the importance of explaining mistakes to elders in a friendly way and even applauded the store’s staff, saying: “Kudos to that “flummoxed customer service kid” who seemed to handle this well, too.”
Some people highlighted the importance of explaining mistakes to elders in a friendly manner | Photo: Pixabay
The OP said that nobody was wrong, and it was a misunderstanding that ended pleasantly. He claimed it was one of the most touching and impactful moments of his life.
If you enjoyed reading this story, then you’d like this one about a mother who sensed her missing baby was somewhere in Walmart after hearing a faint cry nobody else heard.