The teenager was discovered dead after he was trapped by the folding seat of his minivan.
After more than six hours, the 16-year-old boy was located in his school’s parking lot by his father.
Reports suggested that he actually made two 911 calls to ask for help but officers failed to find his whereabouts and suspected that the teen had made prank calls.
Hamilton County Prosecutor Joseph Deters conducted an investigation to find out why the emergency dispatch system failed to reach Kyle Plush in time.
During Plush’s second call, the dispatcher who received the call had been placed on administrative leave and was not able to pass the message to the responding authorities.
While he was inside his 2002 Honda Odyssey, Plush was trapped after leaned towards the back of the vehicle.
Allegedly, he was trying to get his tennis equipment when the seat on the third row of his car buckled on top of him.
According to the Cincinnati Enquirer, Plush was pinned upside down after he was flipped into the floor of the cargo area.
The seat that got stuck on top of him was pressing down on his chest, which made it difficult for him to breathe.
Plush made his first 911 call at around 3 p.m. He had explained his situation to the operator and also shared his exact location.
As the reports suggested, the teenager was struggling to speak and was crying for help at the time.
He had supposedly used the Siri function to make the distress call because his phone was reportedly far away from his body, which made it hard for the operator to comprehend what he was saying.
Talking to the operator, Plush said, "I probably don't have much time left, so tell my mom that I love her if I die.”
An officer had been sent by the dispatcher to the school parking lot where Plush was located but was unable to find Plush’s exact location. He allegedly tried to call the boy but it went straight to voicemail.
At that point, the officer assumed it was only a prank call.
The boy attempted to make another 911 call. He told the dispatcher, "This is not a joke. I am trapped inside a gold Honda Odyssey van in the parking lot of Seven Hills. ... Send officers immediately. I'm almost dead.”
After thorough searching, the police still failed to locate Plush in the school parking lot. It was later discovered that they had been searching at the main parking lot and Plush was actually in the school’s overflow parking lot across the street.
Jill, Plush’s mother, called the police after she became worried when her son did not come home from school.
She initially assumed that her son was at a tennis match.
At around 9 p.m., the boy’s body was discovered by his father. Paramedics were quick to arrive at the scene but by then, it was already too late.