Dissatisfied customer demanded a 'warning' on the door about special needs employee

Oct 24, 2018
10:06 A.M.

The owner of Pizza Inn in Greenville was prompted to put up a sign on the front door, defending her special-needs employee, after a customer made a complaint.


For Amanda Cartagine, her employees with various disabilities are like her children. She shared that 63 percent of her restaurant’s kitchen staff have special needs.

Despite their limitations, she likes to make sure that everybody on her team feels safe and included.

Because of her care for her employees, she was forced to act when she learned that one of her customers harassed her employee.

Source: YouTube/ WYFF4

Source: YouTube/ WYFF4

Follow us on Twitter at

for more details and updates.

Cartagine said that her employees have an incredible work ethic and they never fail to work with a smile.


Speaking with WYFF4, she said, "If you have the patience to let them take their time and learn at their pace, when the light bulb comes on, they are unstoppable.”

Source: YouTube/ WYFF4

Source: YouTube/ WYFF4

Although recently, a customer complained about the service at Cartagine’s restaurant after he asked an employee who has autism to have the lettuce bowl refilled.

"My manager explained to him the situation privately, 'That's not his job. We've trained him to do this and there are special circumstances,' and the customer was still not happy."

The customer went on to suggest that Cartagine should put up a sign on the door to let their customers know about the special ordeal.

Source: YouTube/ WYFF4

Source: YouTube/ WYFF4


Speaking about the altercation, Cartagine

, "These are like my kids, and it made me angry. I wanted to do something that was not rude, but got my point across.”

Afterward, she put up a sign that read, "We are proud to be an equal opportunity employer and hire all of God's children."

Cartagine continued to say that she is okay with the customer not coming back to her restaurant if he was still not okay with how she ran her business and how she chooses her employees.

Source: YouTube/ WYFF4

Source: YouTube/ WYFF4

Meanwhile, one of the employee’s mothers, Angie Mosley, who has a son with Down syndrome working at Pizza Inn, shared how her son Ryan enjoys working there.

Mosley was dismayed upon hearing about the complaint because not a lot of restaurants accept special-needs employees.

Source: YouTube/ WYFF4

Source: YouTube/ WYFF4


, "We parents with special needs (children) are always faced with breaking down barriers, stigmas, teaching other people that our children are more like them, than different.”

Mosley added that she hopes the sign inspires customers to have an open mind.

Please fill in your e-mail so we can share with you our top stories!
By subscribing, you agree to our Privacy Policy
Related posts

30 Dining Disasters: People Share Their Worst Restaurant Experiences

February 02, 2024

Saleswoman Tricks Plus Size Client — Story of the Day

April 03, 2024

Mom-of-Three Dies with 1-Year-Old Son in Her Arms after Desperate Attempt to Rescue Her Children

February 22, 2024

Sales Agent Flips off Poor Client at Fancy Store – Story of the Day

April 08, 2024

Colleague Insults My Children & I Make Sure the Consequences Are Grave

February 22, 2024

Colleagues Mock Young Nursing Home Worker for Becoming Attached to an Elderly Lady – Story of the Day

April 01, 2024

My 72-Year-Old Grandma Was Kicked out of Luxury Restaurant - Her Return Few Days Later Left Waiter Pale

April 11, 2024

Man Gets Fired after Co-worker Accuses Him of $5K Theft — Years Later, Their Paths Cross at Interview

February 07, 2024

Everyone Judges Poor Kids Holding Piece of Cardboard with "Help Our Mom!" Written on It — Story of the Day

February 09, 2024

Mom of 2 Is Banned from Kids’ School Due to Her Looks & Can’t Get a Job Even to Clean Toilets

February 01, 2024

7 Times People Met Real-Life Karens Who Think They Own the World

April 11, 2024

Entitled Parents Insulted My Grandpa in His Own Restaurant — Karma Made Them Pay for This 20 Times the Menu Price

May 14, 2024

Waitress Serves Grumpy Pensioner for Years, One Day He Leaves Keys to His Home as Tip — Story of the Day

April 19, 2024

Mother in Tears after Supermarket Cashier Shames Her for Letting Sick Toddler Eat Snack before Paying

February 04, 2024