Dissatisfied customer demanded a 'warning' on the door about special needs employee
The owner of Pizza Inn in Greenville was prompted to put up a sign on the front door, defending her special-needs employee, after a customer made a complaint.
For Amanda Cartagine, her employees with various disabilities are like her children. She shared that 63 percent of her restaurant’s kitchen staff have special needs.
Despite their limitations, she likes to make sure that everybody on her team feels safe and included.
Because of her care for her employees, she was forced to act when she learned that one of her customers harassed her employee.
Cartagine said that her employees have an incredible work ethic and they never fail to work with a smile.
Speaking with WYFF4, she said, "If you have the patience to let them take their time and learn at their pace, when the light bulb comes on, they are unstoppable.”
"My manager explained to him the situation privately, 'That's not his job. We've trained him to do this and there are special circumstances,' and the customer was still not happy."
The customer went on to suggest that Cartagine should put up a sign on the door to let their customers know about the special ordeal.
Afterward, she put up a sign that read, "We are proud to be an equal opportunity employer and hire all of God's children."
Cartagine continued to say that she is okay with the customer not coming back to her restaurant if he was still not okay with how she ran her business and how she chooses her employees.
Mosley was dismayed upon hearing about the complaint because not a lot of restaurants accept special-needs employees.
Mosley added that she hopes the sign inspires customers to have an open mind.