Dissatisfied customer demanded a 'warning' on the door about special needs employee

Oct 24, 2018
07:06 A.M.
Share this pen

The owner of Pizza Inn in Greenville was prompted to put up a sign on the front door, defending her special-needs employee, after a customer made a complaint.


For Amanda Cartagine, her employees with various disabilities are like her children. She shared that 63 percent of her restaurant’s kitchen staff have special needs.

Despite their limitations, she likes to make sure that everybody on her team feels safe and included.

Because of her care for her employees, she was forced to act when she learned that one of her customers harassed her employee.

Source: YouTube/ WYFF4

Source: YouTube/ WYFF4


Follow us on Twitter at

AmoMama USA

for more details and updates.

Cartagine said that her employees have an incredible work ethic and they never fail to work with a smile.

Speaking with WYFF4, she said, "If you have the patience to let them take their time and learn at their pace, when the light bulb comes on, they are unstoppable.”

Source: YouTube/ WYFF4

Source: YouTube/ WYFF4


Although recently, a customer complained about the service at Cartagine’s restaurant after he asked an employee who has autism to have the lettuce bowl refilled.

"My manager explained to him the situation privately, 'That's not his job. We've trained him to do this and there are special circumstances,' and the customer was still not happy."

The customer went on to suggest that Cartagine should put up a sign on the door to let their customers know about the special ordeal.

Source: YouTube/ WYFF4

Source: YouTube/ WYFF4


Speaking about the altercation, Cartagine


, "These are like my kids, and it made me angry. I wanted to do something that was not rude, but got my point across.”

Afterward, she put up a sign that read, "We are proud to be an equal opportunity employer and hire all of God's children."

Cartagine continued to say that she is okay with the customer not coming back to her restaurant if he was still not okay with how she ran her business and how she chooses her employees.

Source: YouTube/ WYFF4

Source: YouTube/ WYFF4


Meanwhile, one of the employee’s mothers, Angie Mosley, who has a son with Down syndrome working at Pizza Inn, shared how her son Ryan enjoys working there.

Mosley was dismayed upon hearing about the complaint because not a lot of restaurants accept special-needs employees.

Source: YouTube/ WYFF4

Source: YouTube/ WYFF4



, "We parents with special needs (children) are always faced with breaking down barriers, stigmas, teaching other people that our children are more like them, than different.”

Mosley added that she hopes the sign inspires customers to have an open mind.

Please fill in your e-mail so we can share with you our top stories!
By subscribing, you agree to our Privacy Policy
Related posts

Rich Lawyers Mock Waitress to Tears, Chef Says She Means a Lot More than Money and Intervenes

May 10, 2022

Grocery Store Owner Recognizes Old Lady Who Cleans Floors and Immediately Takes Her Mop Away — Story of the Day

February 14, 2022

Grocery Store Owner Fires Clerk for Giving Food to Homeless, They Switch Places Months Later — Story of the Day

February 12, 2022

Cafe Owner Reserves the Same Table for Years, Lady Comes and Says, “I Reserved It 33 Years Ago” – Story of the Day

March 18, 2022

Lonely Man Wakes up to the Doorbell Ringing, Hears Weak Voice Calling upon Him, ‘Dad, Help!’ — Story of the Day

February 20, 2022

At Husband’s Funeral, Woman Notices Note Sticking Out of His Pocket, Quietly Pulls It Out – Story of the Day

February 18, 2022

Cafe Owner Pretends to Be Homeless to Test His Friends, Everyone Ignored Him except a Poor Man – Story of the Day

February 15, 2022

Selfless Waiter Shuts up Regular Visitor Insulting a Boy with Down Syndrome

March 06, 2022

Company Loses $8 Million under Director’s Order, He Blames the Clerk Later

April 18, 2022

Rich Woman Mocks Cleaner Who Is in Love with Her, until He Saves Her on the Street – Story of the Day

February 12, 2022

Beggar Sees Fairly New Wheelchair near Dumpster, Hears a Man’s Voice from inside the Bin — Story of the Day

May 05, 2022

Woman Returns Home from Work and Finds Out Son She Left with His Stepfather Has Disappeared— Story of the Day

May 03, 2022

Walmart Employee Delays Her Work to Help an Old Man Try on New Shoes

February 24, 2022

On Valentine’s Day, Man Mocks Wife for Dirty Dishes Ignoring Her Gift, Opens It after Her Death — Story of the Day

February 19, 2022