July 26, 2018

Cashier has perfect response for woman who gets on 'express lane' with too many items

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A cashier at Wal-Mart did an incredible job of dealing with an unreasonable customer recently and another customer shared the incident online.

As reported by Bored Daddy, a woman with an overflowing cart arrogantly went to the express lane to check out her numerous items.

A woman named Maryane kindly recalled the incident for readers. Read more on our Twitter account @amomama_usa

"I was in Colorado Springs. I had a loaf of bread, a gallon of milk and a couple of other things. This woman whose cart was overflowing, almost runs me over to get in front of me at the 10 items line," Maryane wrote


Source: Freepik

The cashier had a great response when the woman started to unload her many items onto the checkout stand.


"Which ten items would you like, ma'am?" the cashier asked.

"What?" the woman replied with annoyance in her voice.

Very calmly, the cashier responded: "This is a ten items or less express line." While saying this, she was holding up both hands showing all ten fingers.

Source: Freepik


The cashier also pointed to the sign above the lane that read "Ten Items or Less".

The woman got angry, yelling, "I want all of this."

The cashier replied again in a patient tone: "Ma'am, I'm sorry. As I said, this is a ten items or less line, please choose the ten items you'd like to purchase today."

Angry, the woman grunted and pushed her overflowing cart so hard it almost hit an old man sitting on a bench.


"Then she gave all of us who were laughing at her the finger, said '[expletive] you' and stormed out," Maryane wrote.

"I purchased my items and tipped the cashier a $20 for the best improv comedy moment I'd seen in years," she continued.

Many people may be able to relate to this - encountering insensitive and entitled individuals in grocery stores. The cashier was praised for how she handled the customer.

"The cashier was very polite and diplomatic... The cashier certainly earned that 'tip' for the most magnificent performance of the day," commented Rochelle Day Smith.